Site Policy
1. Acceptance of Terms
1.1 Use of the site constitutes full acceptance of these terms.
1.2 If you do not agree with any of the terms – please refrain from using the site.
2. Services Provided
2.1 The site serves as a platform for purchasing tefillin, tallitot, covers, and other Judaica accessories.
2.2 The site also includes information and guidance on tefillin and related halachic topics.
2.3 All content on the site is written by the Aliya Institute staff.
2.4 All products comply with halachic requirements and are rigorously inspected.
2.5 The tefillin sold through the site are written and checked under the supervision of Badatz Machon Aliya.
2.6 Each set of tefillin comes with a kashrut certificate.
3. Data Security and Purchases
3.1 Payments are secured using SSL encryption.
3.2 Personal data is kept confidential and is not shared with third parties.
4. Privacy Policy
4.1 We collect personal information such as name, address, phone number, and email solely for order processing, communication, and service purposes.
4.2 Information is stored securely and accessed only by authorized staff.
4.3 We do not share personal data unless required by law.
4.4 The site uses cookies for user experience improvement and analytics. You can manage cookies via your browser.
4.5 Users wishing to view or delete their data may contact us via the “Contact Us” page.
4.6 For full and detailed information, please refer to our Privacy Policy page.
5. Payment Methods
5.1 Payments can be made via Visa, MasterCard, Apple Pay, Google Pay, and PayPal.
5.2 Available methods may change and are shown on the checkout page.
6. Shipping Policy
6.1 We ship to Israel and most countries worldwide.
6.3 Shipments will be made to the address provided at checkout only.
6.4 We do not ship to or accept payments from the following countries: Iran, Syria, North Korea, Lebanon, Pakistan, Yemen, Sudan, Afghanistan, Gaza Strip, Iraq, South Sudan, Russia, Qatar, Kuwait.
6.2 For full details – see here.
7. Returns Policy
7.1 Orders may be canceled within 14 days, in accordance with Israeli law.
7.2 Customized items cannot be returned.
7.3 Tefillin are considered custom-made and cannot be returned unless a defect is found.
7.4 For more info – see here.
8. Accessibility
8.1 The website complies with Israeli accessibility regulations.
8.2 For more details – see here.
9. Legal Jurisdiction
9.1 Israeli law exclusively governs use of the site.
9.2 Jurisdiction is exclusively with the courts in Jerusalem.
10. Images on the Site
10.1 Actual product appearance may slightly differ from the images due to lighting or customization.
10.2 Some images include rabbis who support Machon Aliya, used for illustration purposes only.
10.3 Some images may be AI-generated and are for illustration only.
11. Copyright
11.1 All content, texts, images, and designs are the exclusive property of Machon Aliya.
11.2 Unauthorized use, copying, or distribution is a legal violation and subjects the offender to liability.
12. Contact
12.1 For any inquiries or support – please contact us via the Contact Us page.
12.2 You may also email or call using the contact info on the same page.
