Privacy Policy

At Tefillin Aliya we respect your privacy. This policy explains what information is collected when you browse and use our website, how and why we use it, how it is protected, and in which cases it may be shared with third parties. The site operates in Hebrew and English and serves customers worldwide (except in jurisdictions where we do not operate due to regulatory or security considerations).

Information We Collect

We collect two types of data: (1) Information you provide directly – such as contact details, account registration, purchase/checkout details, newsletter signup, WhatsApp/phone inquiries (name, phone, email, shipping/billing address, order details, message content); (2) Technical/analytics data collected automatically – IP address, device/browser type, pages viewed, time on site, cart/checkout events, and online identifiers via cookies and pixels.

How We Use Information

We use data to provide and improve our products and services (tefillin and Judaica), respond to inquiries, manage customer accounts and orders, provide support, perform measurements and statistics, run personalized advertising (Google/Meta), and comply with legal and accounting obligations. Marketing messages are sent only with your consent and you can opt out at any time.

Accounts, Payments & Orders

When you open an account, we store login details and order history for your convenience. Payment data is processed and stored by secure payment processors and is not fully stored on our servers. Shipping details are kept for order fulfillment and after-sales support.

Data Stores & Retention

We keep data in our databases for as long as reasonably necessary for the purposes it was collected and as required by law (including record keeping for accounting/tax). We periodically review retention needs and delete data that is no longer required.

Security

We use SSL encryption, secured servers and access controls, firewalls, regular backups and monitoring systems. We also rely on external security services (e.g., CDN/Cloudflare). While we strive to protect your data, no online system can be guaranteed 100% secure.

Sharing with Third Parties

We do not share your personal data with third parties except where strictly necessary:

Service/Product delivery – payment processors, shipping/postal carriers, hosting/maintenance, and customer support providers.
Measurement & Marketing – Google Analytics, Google Ads, Google Merchant Center, Meta/Facebook Pixel, and email/SMS platforms.
Legal requirements – disclosure to competent authorities/courts when required by applicable law and only to the minimum extent necessary.

Cookies & Tracking

We use cookies for essential operations (cart/preferences/login), security, performance improvements, analytics and personalized advertising. You can manage or block cookies via your browser settings; blocking may affect site functionality. Third parties place cookies under their own privacy policies and are responsible for their use of collected data.

International Transfers

Some vendors we use (cloud/analytics/marketing/shipping) may store data outside your country. Such transfers are performed in accordance with applicable law and subject to appropriate data protection safeguards.

Your Rights

Subject to applicable privacy laws, you may have rights to access and obtain a copy of your data, request corrections, request deletion where no legal obligation requires retention, restrict processing to certain purposes, and object to direct marketing. To exercise your rights, please contact us via the details below.

Contact

Email: [email protected]
Contact (Hebrew): https://tefillin-aliya.org/צור-קשר/
Contact (English): https://tefillin-aliya.org/en/contact-us/

Changes to This Policy

We may update this policy from time to time to reflect legal, technological or operational changes. Material changes will be posted on this page.

Last updated: 10 Sep 2025